Saying that they would have to send it in and charge me. Was told I could go to the store and return a lemon watch that never worked correctly since I bought it- said they would just swap it out and then they tried to charge me for a repair at the store. Was a victim of Bait and Switch routine at this store. We hemorrhage money on apple because we love it but it doesn’t matter how good the products you make are, you won’t survive forever if your service sucks. I have a business account and have no less than $20,000+ worth of apple products, and replace the products annually when new ones come out. I guess when you’re at the top of the mountain customer service doesn’t matter.Before becoming a business owner myself I worked front line for 12 years and can say this was one of the worst transactions I have ever experienced. After last night’s experience I am left trying to figure out which Microsoft line will give us the customer service you used to get at apple. We run the entire business with apple products.
(why don’t apple employees wear name tags anymore?)When you give someone bad service, it often does not effect only them, it has a cascade effect. We are the ideal apple customers, we have pretty much every apple product ever made - since the 90’s.
#Apple store modesto full#
We were immediately met with hostility by Chelly?, only to be mocked REPEATEDLY by another employee (Elo?) who had a new-hire shadowing her!She starred at me as I struggled to keep my mouth shut all while getting out a 13 pro max to use my Goldman Sachs CC to pay in full $1300 for another iPhone, brick, case, and apple care + theft (which I had to ask for). Was told last night (10/4) it was ok to come down at 8:03, arrived at 8:23, 35 mile drive each way. Well, more like chugs.Apple Vintage Faire - AVOID this Apple store at all cost.Order the products online and ship them to your home - or go to a better store.Went to get a 3rd new iPhone this week. It had a thick layer of foam, which is normally not my cup of tea(well coffee,) but mixing it all together created a balance and consistency that made the whole drink have a whipped cream like texture that kept me coming back sip after sip. During my visit I had a cappuccino with almond milk. Batch brewed coffee is rotated out daily between blends and single origin beans based on whatever the barista of the day is in the mood for, which keeps things fresh, even for the regulars.įrom classic lattes to their “Cafe Brûlée”, which is a cappuccino with a torched sugar crust on the top, let me repeat that… A TORCHED SUGAR CRUST, there is seemingly no end to the different drinks that you can try. “The Answer” is a blend of Colombian, Brazilian and Ethiopian beans, its chocolate, fruity and predominantly caramel flavor will bring a warm, cozy and fuzzy feeling to any espresso based drink. “The Truth” is a blend of Ethiopian and Brazilian beans, it is light and crisp with a juicy flavor that will bring life to any cup. “The Answer” and “The Truth” are each specially blended for espresso.
For espresso that week, they were serving blends by Cat and Cloud Coffee, coffee roasters based out of Santa Cruz, CA. A variety of beans is on rotation between four different coffee roasters.
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